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To our valued customers,

We at Crestview Cadillac have lived by our motto “Where the People Make the Difference” for decades. This adage has empowered us to become the only dealership in California to earn the “Dealer of the Year” award 5 years in a row. As the novel coronavirus (COVID-19) begins to have an increased impact in our community however, these words take on an entirely new meaning and are proving more relevant than ever.

As it has always been, the safety and security of our guests and team members remains our highest priority and we take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus (COVID-19), we have taken additional measures developed in consultation with global and local public health authorities (including the World Health Organization and the Center for Disease Control and Prevention) to make our cleaning and hygiene protocols even more rigorous. We are actively taking the following steps to ensure the safety and well-being of everyone who visits our dealership:

  • We have enacted a strict hand-washing protocol that requires employees to wash with soap and water or sanitize hands frequently.
  • Employees have been directed to avoid shaking hands and to stand six feet from customers when possible.
  • Our entire staff is receiving ongoing briefings and enhanced operating protocols.
  • We have implemented a more aggressive cleaning and sanitizing schedule for our dealership and the areas that our customers spend the most time. This includes restrooms, counters, desks, customer lounge furniture and our service shuttle. As a reminder, if you do not want to hang out at the dealership while your vehicle is in service, we provide a courtesy shuttle.
  • We have increased the deployment of antibacterial hand sanitizers throughout the dealership.
  • Service employees are wearing gloves when inside customer vehicles, and we've initiated a protocol to sanitize vehicles before returning them to customers.
  • Any employee who is sick is directed to stay home, and any employees who appear ill will immediately be sent home.

We also offer the convenience to shop for your next new or pre-owned Cadillac from the safety & security of your home! You can visit us at http://crestview-cadillac.com to shop, configure and purchase your new or preowned Cadillac and we will deliver it straight to your doorstep at no extra charge. Please call 626-247-8912 to speak to our sale staff for more information.

Our thoughts and prayers go out to all those affected by COVID-19 around the world. We understand any concerns you may have and we are diligently watching updates to help keep our team and you, our valued customer, safe at this time. Meanwhile, we will continue to be the premier Cadillac dealership “Where the People Make the Difference”, as we always have.

Thank you for being a loyal customer,

Scott Allen
Dealer Principal
Crestview Cadillac